Last month I wrote the first part of this two-part series on business relationships. I focused on the seller or company side of the relationship offering my perspective on a few things companies can do to strengthen and maintain customer relationships.
Posts in category Heather
Fueled by an interest in live sound at a young age, Heather volunteered to work productions throughout high school. As a student in college, she started working in the production department where she learned how to setup and run audio equipment properly. Heather has been working for the University of Wisconsin La Crosse for five years as the Event Support Coordinator. Her job requires her to be a jack-of-all-trades (audio technician, venue manager, teacher, safety manager, supervisor, lighting designer and so much more). She loves live sound the most – and says “there is nothing like firing up the PA for the first time”.
There is an old saying that says the customer is always right – I disagree with this ideology as it is often a two-way street between companies and customers to create the most beneficial outcome for both parties. In this two-part series, I would like to take a look at some things companies and customers should do to develop successful business relationships. Relationships that are productive and strong.
When was the last time you shadowed someone on the job? I thought that I was too old or too far along into my career to shadow someone while they were at a gig. I thought that’s something someone just starting out or in school does right? Wrong! We all should continue to learn at any age through ongoing education and shadowing opportunities.
It’s new year’s resolution time where many people look at setting goals such as eating healthier, exercising more, or to stop procrastinating as much. While some stick with it others give up within the first month or so. Some people don’t believe in setting resolutions while others like myself set new goals any time of year, especially when I feel like I have achieved a previous target. For me, as part of setting new goals, it is helpful to look back on the past year.